Desktop Support Technician Job at Ovation Workplace Services, Wamego, KS

  • Ovation Workplace Services
  • Wamego, KS

Job Description

Job Description

Job Description

The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.

Job Tags

Local area, Remote work, All shifts

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