Job Description

Job Description

Job Description

WCBinc is looking for a Network Engineer to provide support for LAN/WAN by developing network support processes, procedures and guidelines for troubleshooting network events and performing sustaining tasks. This role will designs and maintains network environments to comply with relevant compliance standards and evaluates, consults and makes technology recommendations to senior management. This position requires experience in complex telecommunications applications involving all phases of telecommunications network design, implementation, and analysis. Performs research, requirements analysis, design, installation, troubleshooting, and support of local- and wide-area network hardware, software and applications. You will need to have experience with large-scale enterprise/global networks in a high paced diverse environment

What You’ll Get to Do:

• Maintains a thorough knowledge of existing network and/or security hardware and software in use to provide third-tier technical and administrative support, and provide complex internal analysis and support of the network and/or security infrastructure.
• Acts as the technical interface with vendors and other external stakeholders and reviews/makes recommendations on network and/or security service / maintenance arrangements.
• Reviews technical documentation of supported environments to ensure that documentation is accurate and up-to-date.
• Provide O&S of LAN/WAN services on an expanded 24x7-service support level on-site and expanded 12x5 service support level during core hours and on-call support with two-hour response time during non-core hours
• Provide manhole maintenance and repairs services of outside plan cabling on a standard 8x5 service support level for communications
• Can install and configure WAN and LAN hardware to include voice, video, and data cable systems. Develops system specifications, architecture designs, integration and test plans, and all relevant documentation.
• Develops risk management and mitigation strategy. Maintain compliance with QA standards as well as ensuring service performance indicators are met or exceeded.
• Works individually and also actively participates on integrated teams
• Requires minimal guidance and direction from more senior level technicians, specialists, and managers. Provides guidance to lower level technicians and specialists.
• Understands and applies more advanced concepts and processes to daily activities. Assists more senior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians or specialists.

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